When booking an appointment, you will need to add in your credit card to hold your spot. Your card will not be charged until the end of the appointment if not paid in Exact cash or with a different card .
We require a minimum of 48-hours for re-scheduling or cancellations. A 50% charge WILL take place for a no-show or cancellation under 48 hours. Please go to the About & Before/ After Care page to have a full understanding of the service you will be receiving. It is extremely important you follow the before & after care listed to receive the best outcome from the service. Please note all of our services and products are final sale. We do not do refunds or returns.
If you are more than 15 minutes late we have the right to cancel your appointment and a 50% charge will take place.
Please understand The Beauty Box has the right to deny a client or stop the appointment for any reason. Our number one priority is sanitation and safety for you & for us. By booking an appointment, clients agree to these policies.
Thank you & we look forward to creating the most perfect service you could hope for!
With COVID related issues we understand the situation looks a little different. With that being said, if you need to cancel or reschedule under the 48 hours due to a COVID relation situation we will allow you to reschedule your appointment with no fee. That could be rescheduling in 3 days or 2 weeks. If you decide NOT to reschedule you will be charged the 50%. PLEASE NOTE: That 50% charge will then be REMOVED from you service total when you do come in so you will not be charged twice (service must remain the same). Please be aware we are trying our absolute best to accommodate clients and keep our small business open during this pandemic. Thank you for understanding
-The Beauty Box